BREAKING: Diamond ATMs Frustrate Customers In Ile Ife, Fail To Dispense Cash

BREAKING: Diamond ATMs Frustrate Customers In Ile Ife, Fail To Dispense Cash

Customers of Diamond Bank in Ile Ife  on Saturday decried the poor services by bank’s  automated teller machines (ATM) in the metropolis as it failed to dispense cash and  frustrated customers on long queues.

Some of the stranded customers, who spoke with our correspondent  expressed disappointment at the failure of the  bank ATMs to dispense cash.

Our correspondent observed that no fewer than 20 customers were seen clustering round various ATM points waiting to withdraw money.

The bank customers attributed the inability of many of the ATMs machines to dispense cash to network problem and accused diamond bank managements of inadequate arrangements to avert the situation.

Mr Lawal Ibrahim, a businessman, said he was on the ATM queue at Diamond bank at Lagere in Ile Ife for more than four hours, lamenting that most of the ATMs were not working for diamond bank users.

He said that bank managements were aware of the usual bottlenecks at the ATM points during the weekend periods and ought to have made good provision for easy access to withdrawals.

“I was expecting the banks to make adequate preparations but out of more than 20 machines in banks in Ile Ife, none is even dispensing cash for diamond bank users,” he explained.

Also, a traveller, Mr Tunde Awodire said that, “I am stranded now for lack of funds to continue my journey, I am coming from Osogbo going to Olode, I have been on my feet without food for more than four hours.

“I came to my diamond bank, thinking it would be easier but to my dismay, the bank couldn’t dispense cash for all diamond bank users.”

All efforts by our correspondent to speak with officials of the various banks proved abortive as they all refused to comment.

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